Buyer guides
How to buy from Rakuten Japan with JPS
Find Japanese stationery, skincare, home and kitchen goods, watches and hobby products on Rakuten Ichiba. Compare store-specific offers and product variations. For cosmetics, check ingredients, liquids or aerosol restrictions and destination eligibility before paying; not every product can be forwarded internationally.
Find an item
Search Rakuten listings and check the exact variation and condition.
Request a purchase
Add the item to your JPS cart and review approval and payment.
Ship internationally
After warehouse arrival, request packing and international delivery for eligible items.
Buyer guides
Buying guides
Plan your purchase with guides to editions, condition and the details to check before buying.
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Popular Rakuten stores
Can I buy from Rakuten Japan through JPS from overseas?
You can request eligible Rakuten Japan items through JPS. The shop delivers to the JPS warehouse in Japan, then you request packing and international shipping to a supported destination. Check item and destination restrictions before ordering.
Can I combine purchases from different Rakuten shops?
You can request consolidation of eligible items after they reach the JPS warehouse. Each Rakuten shop may dispatch separately and charge its own domestic delivery fee; warehouse consolidation does not combine those original shop charges.
What costs should I budget for a Rakuten Japan order?
Budget for the item price, shop delivery within Japan, JPS purchase fees, packing and international shipping. Optional services and destination import charges may be separate. Review the fee guide and request details; final parcel size and weight affect international shipping.
Can JPS buy Rakuten preorders or product variations?
Confirm the exact size, color, quantity, release date and preorder eligibility before submitting your request. A request does not reserve stock or guarantee a purchase, and a shop may change a release or dispatch estimate.
Can I cancel or return a Rakuten purchase?
Return and cancellation conditions vary by shop and item. After JPS purchases the item, a change-of-mind return may not be available. Contact JPS promptly about an incorrect or damaged item and keep the listing, packaging and photos; any available remedy depends on the transaction and applicable rules.
Buyer guides