Find the original ZOZOTOWN product page
ZOZOTOWN is a Japanese fashion shopping site for clothing, footwear and accessories. Browse the original store to find the item, then copy its public product-page URL rather than a search results page or a shopping-cart link.
Submit the link through JPS Buy by URL with your requested options. A request is not a stock reservation or a guarantee that the item can be bought. If price, availability or the selected variant changes, review the updated details before authorizing the purchase.
- Original product URL
- Brand and product name
- Product or shop item code, when shown
- Quantity and selected options
Check measurements, not just the size label
Compare the product's size chart and measurements with an item that fits you. An S, M, L or free-size label alone is not enough to establish fit across brands. For shoes, preserve the listed size and any width or fit notes.
Record the exact color name as well as the size. Product photographs, lighting and screen settings can affect how a color appears. Do not authorize a different size or color unless you explicitly accept that substitution.
- Exact size label and measurements
- Exact color name
- Material and care information
- Fit notes and product photographs
Distinguish in-stock items from reservations
Check the selected variant's stock and delivery wording on the source page. A reservation or preorder can have a different dispatch schedule from an in-stock item. Save the stated schedule with the request and treat it as an estimate unless the store confirms otherwise.
Sale prices, coupons and limited offers may have eligibility conditions or expire before JPS places the order. Do not assume a displayed personal discount will apply to a proxy purchase. Store purchase limits and restrictions remain in force.
- Selected variant availability
- Reservation or preorder status
- Expected store dispatch timing
- Discount conditions and purchase limits
Separate Japan-side costs from international shipping
Review the confirmed item price, applicable JPS service charges and known Japan domestic shipping charges before purchasing. Any displayed estimate should remain separate from a confirmed charge.
International shipping depends on the destination, carrier, packed weight and dimensions. A pair of shoes in its retail box or a structured bag can occupy more parcel space than folded clothing. Compare the final parcel options after warehouse packing; destination duties and taxes may be separate.
Review arrivals and packing choices in Japan
After warehouse receipt, review the available item information against the saved source page, especially the size, color, quantity and accessories. Raise an apparent mismatch before international dispatch.
If consolidation is available for your items, decide which arrivals to combine. State whether original shoe boxes or other retail packaging should be retained, subject to the available packing options. Removing packaging can affect protection and later return eligibility; it should not be treated as an automatic cost saving.
Check cancellation and return conditions before ordering
Review the current ZOZOTOWN terms for the specific product, including any restrictions on reservations, sale items or returns. A store's return window may start when the Japan-side delivery arrives, not when the overseas buyer receives the parcel.
JPS cannot guarantee fit, a cancellation, a return or a refund simply because a purchase used a proxy. Contact JPS promptly about a problem, preserve the item and its packaging, and follow the applicable store and JPS procedures before sending anything back.